FAQ’s

 

1. What is OM Chirag Creation known for?

OM Chirag Creation specializes in crafting high-quality pure silver articles and 925 sterling silver articles. We offer a wide range of beautifully designed and meticulously crafted silver products.

 

2. What is the difference between pure silver and 925 sterling silver?

Pure silver is 99.9% silver and is very soft, making it unsuitable for intricate designs. 925 sterling silver is an alloy consisting of 92.5% silver and 7.5% other metals, like copper, for added strength and durability.

 

3. What kind of products does OM Chirag Creation offer?

We offer an extensive collection of silver articles like silver idols, utensils, jewelry, decorative items, and more. Our range encompasses both traditional and contemporary designs.

 

4. Are your products handmade?

Yes, all our products are skillfully handmade by experienced artisans, ensuring attention to detail and a unique touch in each piece.

 

5. Do you offer customization options?

Absolutely, we understand the value of personalization. We offer customization for select products, allowing you to create pieces that align with your preferences.

 

6. How do I care for my silver articles?

To maintain the luster of your silver articles, avoid exposure to harsh chemicals, humidity, and direct sunlight. Regularly polish them with a soft cloth to prevent tarnishing.

 

7. Is there a hallmark on your silver products?

Yes, all our silver products, come with a hallmark that indicates the purity of the silver and the authenticity of our products.

 

8. How can I place an order?

You can place an order through our website or by contacting our customer service. Browse our collection, select your desired items, and follow the steps to complete your purchase.

 

9. What payment options are available?

We accept various payment methods, including credit/debit cards, net banking, and digital wallets, to ensure a seamless shopping experience.

 

10. What is OM Chirag Creation’s return policy?

We have a customer-friendly return policy. If you’re not satisfied with your purchase, you can return or exchange the item within a specified timeframe. Please refer to our website for more details.

 

11. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping charges and delivery times may vary based on your location.

 

12. Are your products suitable for gifting?

Absolutely! Our silver articles make excellent gifts for various occasions, including weddings, festivals, birthdays, and corporate events. The elegance and craftsmanship of our products make them memorable and cherished presents.

 

For any further inquiries or information not covered in these FAQs, feel free to reach out to our customer support team.